Terms of service

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Terms of Service

These Terms of Service (“Terms”) govern your use of this website and any services provided by CozyChaptersStore (“we”, “us”, “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you must not use this website.

1. About Us

Business name: CozyChaptersStore
CozyChaptersStore Is a small Bookish business creating handmade goods including Bookmarks, Kindle Inserts and Charms.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You must not:

Misuse the website by knowingly introducing viruses or other harmful material
Attempt to gain unauthorised access to the website or its servers
Use the website for fraudulent or unlawful purposes

CozyChaptersStore reserves the right to suspend or terminate access if these Terms are breached.

3. Services and Information

All information provided on this website is for general informational purposes only. While CozyChaptersStore makes reasonable efforts to ensure information is accurate and up to date, we do not guarantee that content is free from errors or omissions.

We reserve the right to:

Modify or withdraw services at any time
Update website content without notice

4. Orders, Refunds, and Returns

Refund Policy

All products are handmade to order. Due to the handmade nature of our items, we do not accept returns or offer refunds for non-damaged items.

If your item arrives damaged due to shipping, please contact us and we will happily arrange a replacement.

If there is another issue with your order, please contact us so we can work with you to resolve the matter.

5. Intellectual Property

All content on this website, including text, images, logos, and branding, is owned by or licensed to CozyChaptersStore unless stated otherwise.

You may:

View and print pages for personal use only

You may not:

Copy, reproduce, or distribute content for commercial purposes without prior written permission.

6. Links to Other Websites

This website may contain links to third‑party websites. These links are provided for convenience only. CozyChaptersStore has no control over the content of those sites and accepts no responsibility for them.

7. Limitation of Liability

To the fullest extent permitted by law:

CozyChaptersStore will not be liable for any loss or damage arising from your use of this website
This includes indirect, consequential, or economic loss

Nothing in these Terms limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under UK law

8. Privacy and Data Protection

Our use of personal data is governed by our Privacy Policy, which forms part of these Terms. Please review it to understand how CozyChaptersStore collects and uses your information.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective immediately upon publication on this website. Your continued use of the website constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.